This policy explains, in a clear and practical way, how Sdeira Group receives, uses, stores and protects information when people visit our website, contact our teams, explore our communities or engage with one of our business lines.
This policy covers property development, property management, services, investments and landbank activities.
By using this website, you acknowledge that you have read this policy. Where a separate notice applies to a specific service, form, recruitment process or project, that notice should be read together with this policy.
1. Information We May Receive
We may receive information that you choose to provide, such as your name, email address, telephone number, company, role, area of interest and the content of a message. If you submit a career inquiry, we may also receive the information included in your CV, portfolio or application correspondence.
When you browse the site, technical information may be collected automatically. This can include the approximate location derived from your IP address, browser type, device category, pages visited, referring page, time spent and basic diagnostic events. We use this information to keep the site reliable and understandable, not to create a detailed profile of individual visitors.
2. Why We Use Information
We use information for the following purposes:
- to respond to inquiries and route them to the right Sdeira team;
- to provide information about communities, projects, services or investment opportunities you ask about;
- to improve website navigation, accessibility, performance and content quality;
- to protect our systems, forms, people and visitors from misuse, fraud or security incidents;
- to meet legal, regulatory, audit and governance requirements; and
- to maintain a record of communications where doing so is necessary for a legitimate business purpose.
We do not sell personal information. We do not use contact details collected through an inquiry form to send unrelated marketing unless you have asked to receive it or a lawful basis clearly permits it.
3. Sharing and Service Providers
Information may be shared with Sdeira Group colleagues who need it to answer your request, and with carefully selected providers that support hosting, security, analytics, communications, recruitment administration or website maintenance. Those providers may process information only for the service they provide and under appropriate contractual or operational controls.
We may also disclose information when required by a court, regulator, law-enforcement authority or other competent public body, or when disclosure is reasonably necessary to protect the rights, safety, property or integrity of Sdeira Group and its stakeholders.
4. Retention and Security
We retain information for as long as it is needed for the purpose for which it was collected, to resolve a request, to maintain appropriate business records or to satisfy a legal obligation. Retention periods vary according to the type of information and the context in which it was received.
We use reasonable administrative, technical and organizational measures to reduce the risk of unauthorized access, alteration, loss or disclosure. No website or transmission method can be guaranteed to be completely secure, so visitors should take care when deciding what information to include in an online message.
5. Your Choices and Questions
You may contact us to ask what personal information we hold about you, request correction of inaccurate information, ask a question about a form or withdraw a communication preference. We may need to verify identity and may retain a limited record of the request so that we can demonstrate how it was handled.
6. Updates to This Policy
We may update this policy when our website, services, technology or legal obligations change. The effective date shown on this page should be checked when you return to the site. Material changes will be presented in a way that is reasonably visible to visitors.
